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Services - Research - Digital Accessibility - Section 3
Accessibility isn’t just a design problem, a content issue, or something that needs to be solved during development alone.

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From planning and discovery to implementation and ongoing evaluation, every person on our team understands their role in producing digital experiences that everyone can use.

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  • Strategy

During discovery, we document requirements thoroughly, ensuring diverse abilities are reflected in user personas and journeys. We also assess the accessibility of client brand designs to encourage inclusivity.

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  • Design

We prioritize proper color contrast and text sizes, with accessibility at the forefront. Consistent behavior is maintained, errors are prevented, and guidelines are established to convey information clearly.

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  • Content

We structure our content logically, use plain language, and ensure that all media includes captions and alternative text to enhance accessibility.

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  • Development

Our dev team has extensive experience with implementations that adhere to web standards.

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  • QA

We employ accessibility testing tools and conduct thorough testing using tools like Lighthouse or ANDI. In certain cases, we also consult with people who have disabilities to remove barriers for them.

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  • Leadership

EA’s leadership maintains a deep understanding of accessibility, provides team training, and stays on top of industry developments.

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  • Project Management

Our Project Managers and Engagement Leads clearly communicate accessibility requirements and make sure we maintain compliance throughout a project with various checklists and protocols.

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Our team accepts that digital accessibility is a shared responsibility. After all, if a single piece of the puzzle is missing, it’s significantly more challenging to implement and maintain a successful strategy.


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